RBI Governor recently launched digisaathi– a 24×7 helpline for Information on digital payment products and services set up by NPCI (National Payments Corporation of India).
DigiSaathi will be accessible on WhatsApp for the customers by simply messaging on +91 892 891 3333. It is an automated response system that helps customers in addressing their queries related to multiple products and services.
The payments system umbrella including Cards (Debit/Credit/ Prepaid), UPI, NEFT, RTGS, IMPS, AePS, NETC, BBPS, USSD, PPI Wallets, ATM, QR (UPI/Bharat), NACH, TReDs, CTS, MTSS, Mobile and Net banking.
DigiSaathi also has the chatting facility – ‘Ask me’- on https://digisaathi.info
AIRBIOPF has uploaded a VIDEO detailing the operation of DigiSaathi.
The facility will soon also be available on other social media channels as well.
NPCI is focused on bringing innovations in the retail payment systems through the use of technology and is relentlessly working to transform India into a digital economy. It is facilitating India’s aspiration to be a fully digital society.
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